CAEX New User Registration: A Detailed Step-by-Step Guide

CAEX New User Registration: A Detailed Step-by-Step Guide

CAEX is a platform specializing in providing services for trading cryptocurrencies, futures contracts, and other digital financial products. Built on advanced blockchain technology, CAEX focuses on solving the problem of order processing speed during periods of high market volatility – times when many traditional exchanges often experience lag or network congestion.

In addition, CAEX’s user interface is designed to be quite intuitive, clearly separating the basic mode for beginners from the advanced mode for professional traders. You can easily monitor price charts, market depth, and order management tables all on a single screen.

Why Should You Open a Standard CAEX Account Right From the Start?

Many users often make the mistake of registering accounts carelessly, filling in inaccurate information, or skipping the security verification step. This leads to many problems later on, such as:

• Withdrawal limits: Most financial platforms require KYC verification to expand daily deposit/withdrawal limits.

• Risk of asset loss: Without two-factor authentication (2FA) enabled, your account is highly vulnerable to hackers through phishing or password leaks.

• Account recovery difficulties: If you forget your password or lose your personal device, using fake information during registration will prevent the support team from verifying the owner and restoring access.

Therefore, following and adhering to the CAEX account opening instructions correctly from the very first time is crucial to protecting your personal interests.

2. Preparation Before Opening a CAEX Account

To ensure a smooth and uninterrupted registration process, please prepare the following necessary documents and tools in advance.

Valid Identification Documents

The CAEX exchange requires users to provide government-issued identification for identity verification purposes. You need to prepare one of the following three types of documents:

1. Chip-based Citizen Identity Card (CCCD): This is currently the best option and has the highest automatic approval rate.

2. Passport: Must be valid for at least 6 months.

3. Driver’s license (New interface): Ensures clear numbers and images without blurring.

Important note: Documents must be originals, undamaged, with clear numbers, blurry images, or missing corners. Screenshots from mobile phones or notarized photocopies are usually automatically rejected by the AI ​​system.

Connected Devices and Email Address

• Use a personal email address: Use a Gmail or Outlook account that you use regularly, with two-factor authentication enabled. Avoid using a company email address or temporary email services.

• Mobile phone number: Use your active primary phone number to receive SMS OTP codes when needed.

• Memory card/Device storage: Smartphones (iOS or Android) with clear front and rear cameras for taking photos of documents as well as face scanning.

• Stable internet connection: It’s recommended to use a personal Wi-Fi network or high-speed 4G/5G. Avoid opening a CAEX account while connected to public Wi-Fi at cafes or airports to prevent the risk of data theft.

3. Detailed Steps to Open a CAEX Account for New Users

Below is a complete 4-step process to help you successfully register for a new CAEX account. Simply follow each step carefully.

Step 1: Access the Official CAEX Homepage

One of the most common scams today is creating fake websites that look exactly like the CAEX exchange in order to steal users’ login information.

• You need to carefully check the URL in your browser’s address bar. Make sure the domain name is correct and has a security padlock icon (SSL/TLS certificate).

• Avoid clicking on suspicious links from spam messages, unsolicited promotional emails, or unofficial online chat groups.

• After accessing the homepage, click the “Register” button , usually located in the upper right corner of the screen.

Step 2: Fill in Basic Registration Information

The system will display a registration form. Here you can choose to register using Email or Phone Number . It is recommended that you prioritize choosing Email first.

1. Enter your email address: Fill in the exact email address you have prepared.

2. Create a login password: To ensure high security, your password must meet the following standards:

   • Minimum length is 8 to 20 characters.

   • Contains at least one capital letter (AZ).

   • Contains at least one lowercase letter (az).

   • Contains at least one digit (0-9).

   • Contains at least one special character (e.g., @, #, $, %, !).

   • Tip: Avoid using birth dates, proper names, or easily guessable number sequences like “123456”.

3. Referral Code (If applicable): If you were referred by a friend or professional, enter the code in this box to receive discounted trading fees (if the platform is offering such a program).

4. Agree to the terms: Briefly read the terms of service and privacy policy, then check the box “I have read and agree…” .

5. Click the “Create account” or “Register” button .

Step 3: Confirm Verification Code

After clicking register, the CAEX system will send a 6-digit confirmation code to your email or SMS.

• Open your email inbox (check your spam/junk folder as well if you don’t see it in your inbox).

• Take the 6-digit code and return to the registration page to fill it in the required field.

• This code is usually only valid for 60 to 120 seconds. If the time has passed, you need to click the “Resend Code” button .

• After entering the correct code, the system will notify you that you have completed the basic account creation process.

4. Instructions for Verifying Your Identity (KYC) for Your CAEX Account

Opening a new CAEX account only involves creating your information. To start depositing funds and executing trades, you are required to go through the Know Your Customer (KYC) verification process. This step helps prevent fraud, money laundering, and protects your account.

KYC Level 1 (Basic)

KYC Level 1 is the minimum requirement for all users on the CAEX exchange. This process is relatively fast thanks to the support of artificial intelligence.

1. Log in to the CAEX account you just created.

2. Go to the “Profile” section -> select “Identity Verification / KYC”.

3. Select country/region: Select Vietnam.

4. Choose the type of verification document: Select National Identity Card or Passport.

5. Upload images of your documents:

   • Front view: Taken perpendicularly, with sufficient lighting, no glare, and no text obscured.

   • Back side: Take a photo similar to the front side (for Citizen Identification Card/National Identity Card).

6. Face verification (Face Scan / Selfie):

   • The system will ask you to turn on your phone’s camera or computer’s webcam.

   • Align your face to fit the circular/oval frame on the screen.

   • Follow the on-screen instructions, such as turning your head to the left or right, nodding, or blinking.

   • Do not wear sunglasses or a hat, and choose a well-lit location when performing this step.

Once completed, your application will change to the “Under Review” status. The automated KYC review process typically takes 5 to 15 minutes. In peak periods, this may take up to 24 hours.

KYC Level 2 (Advanced – Address Verification)

If you are a high-volume trader or want to increase your daily withdrawal limit to the maximum, you should complete Level 2 KYC immediately.（Vietnam Crypto Exchange）

• Additional requirement: Upload proof of residence such as electricity/water bills , bank statements , or telecommunications bills in your name from the last 3 months.

• The address on this document must match the address you provided in your personal profile.