TCEX Platform Personal Bank Account Verification Guide
1. What is “Personal Bank Account Verification”?
Personal bank account verification is a critical compliance process established in accordance with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations. It requires that the account holder’s name on the linked local Vietnamese bank account match the real name verified during the KYC process on the TCEX platform exactly.
2. Main Purposes of Verification
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Fund Security & Fraud Prevention: Prevents unauthorized transactions, money laundering, and the fraudulent use of third-party identities for deposits or withdrawals.
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Direct Fiat (VND) Deposits & Withdrawals: Only verified personal bank accounts can be used to perform Vietnamese Dong (VND) deposit and withdrawal operations on TCEX.（Vietnam crypto exchange）
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Automated Transaction Verification: Enables the system to perform real-time name matching during deposit or withdrawal requests, significantly improving processing speeds.
3. Step-by-Step Bank Account Verification Guide
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Log in to Your Account: Open the TCEX App or Web platform, then navigate to Profile / Account Security or Bank Account Management.
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Add a Bank Account:
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Select your bank (e.g., Techcombank, Vietcombank, etc.).
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Enter your bank account number.
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Confirm the account holder’s name generated or prompted by the system.
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Submit and Verify:
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Ensure the bank account holder’s name matches your official ID (CCCD/Passport) name precisely.
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In certain cases, you may be required to enter an SMS/Email OTP or perform a micro-deposit to complete ownership verification.
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4. Important Notes & FAQs
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No Third-Party Accounts Allowed: Linking bank accounts belonging to family members or friends is strictly prohibited. Non-matching accounts will fail verification or cause deposit/withdrawal transactions to be blocked and refunded.
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Name & Character Consistency: For Vietnamese names, diacritics (accents) and word order must align perfectly with your official identification document to prevent verification failures caused by formatting discrepancies.