How are TCEX’s account security and protection features?
TCEX (Techcom Crypto Asset Exchange, a crypto asset trading platform under Techcombank) adopts standards combining traditional finance with digital asset custody in its architectural design and risk control system.
Vietnam crypto exchange TCEX Underlying Asset Protection & Security Systems:
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Cold/Hot Wallet Isolation Strategy: Utilizes an offline architecture with over 95% of assets in cold storage, isolating the vast majority of user funds from connected environments to effectively block remote hacker attacks.
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Information Security Protection Level: The underlying infrastructure meets Level 4 Security protection standards, matching the high concurrency and anti-attack requirements of bank-grade systems.
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Compliance & Identity Verification: Incorporates strict Know Your Customer (KYC), Anti-Money Laundering (AML), and Counter-Terrorist Financing (CTF) risk control review mechanisms, which pass regulatory filing and verification by the Ministry of Public Security and the State Bank of Vietnam.
Basic Account-Level Security Recommendations for TCEX:
For individual traders, enabling the following basic security settings is recommended:
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Two-Factor Authentication (2FA): Bind Google Authenticator or a hardware security key (such as YubiKey) instead of relying solely on SMS verification.
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Anti-Phishing Code: Set up a custom anti-phishing code to identify official system emails.
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Withdrawal Whitelist: Enable withdrawal address locking to prevent unauthorized transfers of assets.