CAEX Account Verification (KYC) Process Steps

CAEX Account Verification (KYC) Process Steps

As global cryptocurrency regulatory policies continue to take effect, compliance and risk management have become critical standards for digital asset trading platforms. As an emerging platform actively aligning with regulatory pilot frameworks, CAEX (Crypto Asset Exchange) has fully upgraded its Know Your Customer (KYC) identity verification system. This guide breaks down the full CAEX account verification steps to help users complete identity checks quickly and secure their accounts and funds.

Related Reading：CAEX announces a 5-step registration and KYC process

1. Why Complete KYC Verification on CAEX?

Identity verification (KYC) is a standard operating procedure used by financial institutions and compliant crypto exchanges to prevent money laundering, fraud, and illicit fund flows. Completing KYC on CAEX provides users with multiple layer protection and enhanced features:

1. Enhanced Asset Protection: Prevents unauthorized access, identity theft, or fraudulent account creation.

2. Full Trading Feature Access: Raises daily deposit and withdrawal limits while unlocking peer-to-peer (P2P) / C2C trading features.

3. Regulatory Compliance: Ensures users participate in digital asset trading safely within local legal and regulatory frameworks.

2. Prerequisites and Required Documents

Before starting the verification process, prepare the following items to ensure a smooth, one-time approval:

• Valid Government-Issued ID: Original copy of your National ID, Passport, or Driver’s License.

• Functional Camera: A smartphone or webcam for facial recognition and liveness checks.

• Proof of Address (For Advanced/Tier-2 Verification): A utility bill, bank statement, or government correspondence issued within the last 3 months.

3. CAEX KYC Account Verification: 4 Main Steps

Step 1: Access the Verification Portal

1. Open the official CAEX App or Web platform and log in to your personal account.

2. Navigate to “User Center” or “Account Settings” and select Identity Verification (KYC).

Step 2: Fill Out Personal Details

1. Select Country/Region: Choose your current country of residence or the issuing country of your identity document.

2. Enter Personal Information: Input your full legal name, date of birth, residential address, and phone number (must match the details on your ID).

Step 3: Upload Identity Documents

1. Choose Document Type: Select ID Card, Passport, or Driver’s License based on screen prompts.

2. Capture/Upload Photos:

   • Place the document on a flat surface in a well-lit environment.

   • Capture and upload distinct photos of the front and back sides.

   • Ensure all four corners are visible, text and photos are clear, and there is no glare or blurring.

Step 4: Complete Dynamic Liveness Check

1. Allow the application access to your smartphone or computer camera.

2. Align your face within the designated frame under balanced lighting.

3. Follow the on-screen prompts (e.g., nod, blink, or turn your head) to confirm real-time identity presence.

4. Processing Time and Verification Tips

• Review Timeline: Automated verification systems typically complete the process within 15 minutes to 2 hours. If information is mismatched or images are unclear, manual review may take up to 24 hours.

• Tips to Avoid Rejection:

  • Do not submit expired IDs, photocopies, or digital screenshots.

  • Ensure bright, indirect lighting to prevent reflections over essential text.

  • Remove hats, sunglasses, or face coverings during facial verification.

Upon successful KYC completion, users can enjoy higher deposit/withdrawal allowances and secure, compliant crypto trading capabilities on the platform.（Vietnam Crypto Exchange）